There are many City of Mountain View departments, divisions, and services, and it can be challenging to find the resource that you need. Additionally, there are other governmental agencies and organizations that serve Mountain View residents. This is an ongoing project and will take some time to complete. If you have any requests or recommendations for additional resources to include, please email me at [email protected] or submit a pull request or issue through GitHub.
Your civic participation is encouraged and appreciated. Please feel free to email the Council directly to share your thoughts and ideas:
The City offers an online way to enable residents and visitors to quickly and easily email staff with questions, concerns, and compliments 24-hours-a-day, 7-days-a-week. The City’s Ask Mountain View platform provides a list of topic area designations so questions can be routed to the correct City department and staff member, helping to ensure a speedy reply during regular business hours.
Information regarding City efforts to address homelessness, including resources and services. View information on city website
The City of Mountain View Planning Division prepares a monthly report of private development projects and long range planning studies that are underway. The projects are organized by Status - Under Review, Approved, and Under Construction. You can find the most up-to-date report on the City of Mountain View Planning Division page.
We are excited to officially introduce you to Collaborate Mountain View, a new engagement platform for the City’s sustainability efforts! This new website gives community members an opportunity for quick, easy engagement with the City. Get updates on sustainability projects (e.g. buildings, energy, zero waste, transportation), provide input, share stories, answer surveys, and more.
New projects that you won't want to miss will be posted on Collaborate Mountain View in the coming months as we begin implementing Sustainability Action Plan 4.
Please join us and make your voice heard by registering at Collaborate.MountainView.gov!
The Public Works Department posts regular updates regarding major City infrastructure projects here.
View the Mountain View Capital Improvement Program Schedule.
Click here to see the list of City-owned streets that are scheduled for maintenance in 2018-19.
Non-emergency phone: (650) 903-6344
Finance Department: (650) 903-6317
Phone: (408) 764-0344 (leave a message)
Email: [email protected]
Emergency After hours: (650) 903-6395 (MVPD)
The City is aware of the poor condition of the pavement on El Camino Real (ECR). ECR is owned and operated by the State of California Department of Transportation (Caltrans). Caltrans is currently in the environmental clearance phase to repave ECR from Highway 237/Grant Road to the San Mateo County line. As part of this project, Caltrans will also be upgrading the Americans with Disabilities Act (ADA) curb ramps. Caltrans expects to start design of the project in spring 2020 and begin construction in summer 2022.
To submit maintenance and other requests to Caltrans for ECR, highways, and other Caltrans property, contact Caltrans here.
For 24/7 traffic updates, follow 511.org: https://twitter.com/511SFBAY. For real-time traffic, click-on Caltrans QuickMap: http://quickmap.dot.ca.gov/. Or follow Caltrans on Twitter: https://twitter.com/CaltransD4.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides bus, light rail, and paratransit services throughout Santa Clara County. The VTA website includes information regarding transit routes, schedules, and fares. https://www.vta.org/
Learn more about the new routes and times Quick-start guide Sign up for our email onboarding series Download the Transit App for trip planning
Caltrain provides commuter rail service along the San Francisco Peninsula, through the South Bay to San Jose and Gilroy. The Caltrain website includes information regarding train schedules and fares. Click here for the Caltrain website.
Caltrain is working on a Business Plan, including a service vision that will provide much greater service. For more information, see this website: https://www.caltrain2040.org/.
MVgo transportation programs are provided by the Mountain View Transportation Management Association for the purpose of reducing traffic congestion for the benefit of the Mountain View community. All shuttles are wheelchair accessible and equipped with bike racks. Click here to see information about the shuttle routes and times.
The California High-Speed Rail Authority (Authority) is responsible for planning, designing, building and operation of the high-speed rail system in California. They have recently released plans to connect San Jose to San Francisco.
Learn more about these plans:
Sign up to receive the Senior Center Monthly Newsletter via email by emailing [email protected].
Avenidas is a non-profit organization that has been connecting adults and their families on the mid-Peninsula with the kinds of programs and activities they want now, and may need later, since 1969. Avenidas offers lifelong learning and leisure options, health and wellness services, transportation assistance, social work services, volunteering opportunities and a handyman program. Additionally, Avenidas runs an aging-in-place membership program and an adult day health care center in Mountain View. View website.
Congresswoman Anna Eshoo (District Office)
698 Emerson Street
Palo Alto, California 94301
Telephone: (650) 323-2984 or (408) 245-2339 or (831) 335-2020
Assemblymember Marc Berman (District Office)
5050 El Camino Real, Suite 117
Los Altos, CA 94022
Tel: (650) 691-2121
State Senator Jerry Hill (District Office)
1528 South El Camino Real, Suite 303
San Mateo, CA 94402
Phone: (650) 212-3313
There are 1224 recycling centers statewide that buy back empty California Refund Value (CRV) beverage containers. Most beverages other than milk, wine and distilled spirits are subject to CRV - more information on beverages subject to CRV is available.
Supervisor Joe Simitian
70 West Hedding Street
San Jose, CA 95110
Tel: (408) 299-5050
The Santa Clara Valley Water District was established by California Legislature to implement flood protection projects and ensure the safe delivery of clean water. View website.
Report water waste, homeless encampments, or other problems under the jurisdiction of the Water District here.
Attention Bay Area residents! The Air District’s Clean Cars for All Program has expanded to all Bay Area zip codes.
Income qualified residents who own a model year 2004 or older vehicle can receive up to $9,500 to retire their old vehicle and purchase or lease a new or used electric vehicle. Funding is available for electric vehicle charging equipment as well. You can also get for a pre-loaded Clipper card (up to $7,500) for turning in your old vehicle. Incentive options vary depending on income and zip code.
For additional information about this program, please contact (855) 256-3656 or [email protected].
Community Services Agency provides vital social services for residents of Mountain View, Los Altos, and Los Altos Hills.
204 Stierlin Rd.
Mountain View, CA 94043
Phone: (650) 968-0836
Hours: Monday – Friday (9AM – 12PM & 1:30PM – 4PM)
Phone: (408)290-1144 (to report ICE activity)
Click here for more information
Next Door Solutions is the only stand-alone domestic violence agency in Santa Clara County, answering approximately 15,000 crisis calls and serving an average of 3,000 survivors of domestic violence annually. Their comprehensive, compassionate, bilingual services are available free of charge to all women, men, LGBTQ and individuals across the gender spectrum and of varying abilities. View website.
Community Health Awareness Council (CHAC) provides counseling services to support the psychological and emotional well-being of the children and families of Mountain View, Los Altos, Los Altos Hills, Sunnyvale, and surrounding communities. http://www.chacmv.org/
MayView Community Health Center (MayView) is a nonprofit primary care clinic devoted to providing high-quality healthcare to low-income families and individuals throughout northern Santa Clara County, regardless of their ability to pay, with clinics located in Palo Alto, Mountain View, and Sunnyvale. View website.
The Law Foundation of Silicon Valley includes a team of 90 attorneys, social workers, and staff who, together with pro bono volunteers, find stable homes for abused and neglected children, help people living with chronic illnesses access the benefits they need to remain healthy and self-sufficient, provide low-income people access to safe and affordable housing, and address a number of other critical issues including domestic violence, discrimination, human trafficking, mental health and more. View website.
Community Legal Services in East Palo Alto is a nonprofit offering legal services that improve the lives of low-income families throughout the region. CLSEPA specializes in immigration, housing, workers’ rights, records clearance, and consumer protection.
Did you receive a notice from your landlord? Do you need help with a petition? Do you need bad conditions repaired? Are you owed a rent refund?
Call (650)391-0354 to make a free appointment with a lawyer.
Walk-in Hours: 9am -1pm every Tuesday in the Mountain View Office (465 Fairchild Drive, Suite 112, Mountain View, CA)
Earn It! Keep It! Save It! (EKS) is the United Way Bay Area's program to locally administer the IRS Volunteer Income Tax Assistance program. IRS-certified volunteers will prepare federal and Califoria income tax returns of those who make $56,000 or less (with certain limitations).
The Mountain View Public Library hosts EKS every Saturday during tax season (Feb 1st to April 11th) from 10am-2pm in the second floor program room (walk-in, no reservations accepted). See the library calendar for more details. The Mountain View site also offers "DIY Taxes", where taxpayers who wish to fill out their own return can prepare and e-file their federal and state returns for free, with volunteers available to answer questions.
EKS runs many sites throughout the Bay Area. For a full list, see their website.
AARP Tax-Aide also provides income tax preparation for low and moderate-income taxpayers by IRS-certified volunteers, focusing on those 50 and older. AARP Tax-Aide operates at the Mountain View Senior Center and the Community Center. Check the AARP Tax-Aide site locator for more details. Reservations are required.
Tax-Aid also offers tax preparation services for those who make under $55,000 a year. They will offer a one-day event sponsored by Intuit on Thursday, Febrauary 27th from noon to 8pm at the Mountain View library and also operate in other locations in the Bay Area.